Lab coordination platform
Submit. Track.Receive. Close.
Stop chasing labs by phone. LabServices connects your field team to any accredited lab: digital sample submission, real-time result tracking, and automatic project documentation in one place.
Sound familiar?
The lab coordination problem every damage technician and project manager knows
The status call you make every morning
You collected asbestos samples on-site yesterday and submitted them by courier. No update. You call the lab — voicemail. You send a WhatsApp. The remediation crew can't start until scope is confirmed. Meanwhile, the clock is running.
Documentation assembled from an inbox
Project close means 45 minutes of hunting through email attachments, PDF reports, and handwritten field notes to build a documentation pack your insurer will accept.
Three labs, three logins, three formats
Each lab has its own process, its own contact, and its own result format. Managing five cases across two labs means five different workflows running in parallel.
How it works
Submit. Track. Receive. No phone calls.
01
Submit from the field
Register samples digitally on-site: scan a QR code, tag the case, note the collection location. The lab receives a structured submission the moment you press send. No paper chain-of-custody form. Works for asbestos, mould, air quality, and any other sample type.
02
Track in real time
See when your sample is received, in analysis, and ready. Push notification when results are in. No calls, no voicemail, no 'just chasing up on the samples from Tuesday.'
03
Receive results in the case record
Results land directly in the project: structured, timestamped, and linked to the correct sample ID. No re-keying, no copy-paste from email.
04
Export and close
At project close, export a complete documentation pack: chain of custody, result timestamps, lab certificates, in three clicks. Insurer-ready, regulator-ready.
The Customer App
Built for damage technicians and project managers
LabServices is a mobile-first app for damage and remediation teams. Damage technicians submit samples from the job site before they get back in the van. Project managers track results and close the documentation from any device, on any case.
- Mobile sample registration— Scan, tag, submit — in under 60 seconds per sample
- Real-time status dashboard— All active cases, all outstanding results, at a glance
- Case-level documentation— Every submission, result, and timestamp in one record
- Multi-lab support— Works with any accredited lab — no supplier change required
- Export in one click— PDF documentation pack ready for insurers and regulators
[ Screenshot: LabServices dashboard — submit, track, receive ]
Replace before launch
Proof
BELFOR saw results in 4 weeks
"Significant time savings in 4 weeks."
One of Europe's largest property damage and remediation networks uses LabServices to coordinate asbestos and mould analysis across live projects. Digital submission, tracked results, automatic documentation.
Why LabServices
Everything your project team needs. Nothing they don't.
Works with your existing labs
No supplier change, no renegotiation. LabServices connects to the accredited labs you already work with. One platform, any lab.
Automatic chain of custody
Every submission creates a timestamped audit trail. The compliance paper trail is built as the work happens, not assembled from an inbox at project close.
Regional manager visibility
A dashboard across all active cases: which results are outstanding, which projects are blocked, which samples are overdue. Management leverage without a weekly status meeting.
Live in days, not months
No IT project. No infrastructure. LabServices is a SaaS platform. Your team is up and running in days. BELFOR was operational in 4 weeks.
Get started
Find a lab with a digital workflow
LabServices works with accredited labs running on Milva IO. Browse the lab directory to find a lab in your region, or ask your current lab to join.